Privacy policy
Last updated: 25 September 2026
Taxis Fabbrimone SPRL, registered with the Crossroads Bank for Enterprises under number BE 0418.395.741, with its registered office at 3B Boulevard Henri Rolin, 1410 Waterloo, Belgium (“we”), respects the privacy of the users of its website taxisfabbrimone.com and of its transport services. This page explains which data we collect, why, how long we keep it and what your rights are, in accordance with the General Data Protection Regulation (GDPR). The French version is the reference version.
What data we collect
When you use our online booking form, our fare calculator or our booking assistant, we may collect:
- Your first and last name;
- Your phone number and e-mail address;
- The pick-up and destination addresses;
- The requested date and time of the ride;
- The flight number and airport of origin, if your ride is linked to a flight;
- The number of passengers, pieces of luggage and child seats needed;
- The type of vehicle requested;
- Any remark or special instruction you freely add to the form.
Our route calculator and our conversational assistant also process the addresses you enter in order to geolocate them (through a third-party geocoding service) and calculate a driving distance, without requiring you to create an account.
Why we use it
This data is used only to:
- Process your booking request and organise the ride (legal basis: performance of a contract or of pre-contractual measures);
- Contact you if needed about your ride (flight delay, address details, etc.);
- Issue an invoice when one is requested (legal basis: legal accounting obligation);
- Improve the quality of our service (legal basis: legitimate interest).
We never sell your data to third parties for commercial or advertising purposes.
Who we share it with
Your data passes through the following technical processors, which are strictly necessary for the service to work:
| Processor | Role |
|---|---|
| Cloudflare, Inc. | Website hosting and technical infrastructure |
| Web3Forms | Secure transmission of the booking form to our dispatch centre |
| Resend (Plus Five Five, Inc.) | Back-up transmission of the booking form to our dispatch centre, used only if Web3Forms is unavailable |
| Geocoding services (Photon / OpenStreetMap, OSRM) | Conversion of the addresses entered into coordinates and distance calculation — addresses only, no personal identifying data is sent |
None of these processors is allowed to use your data for its own purposes.
Retention period
Data linked to a booking is kept for as long as needed to organise the ride and handle any complaints, then archived for the legal retention period of accounting documents when an invoice has been issued, before being deleted.
Your rights
Under the GDPR, you have the right to access, rectify and erase your data, to restrict its processing, to object to it and to data portability. To exercise these rights, contact us at contact@taxisfabbrimone.com or by phone on +32 2 280 32 32. You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA).
Cookies
Our website only uses technical cookies needed for it to work (language preference, security). No advertising or third-party tracking cookies are set without your consent.
Contact
For any question about this privacy policy: Taxis Fabbrimone, 3B Boulevard Henri Rolin, 1410 Waterloo — contact@taxisfabbrimone.com — +32 2 280 32 32.