All the answers to your questions about our premium transport services in Waterloo
Discover below the answers to the most frequently asked questions by our clients for over 48 years
Our rates vary depending on your departure municipality. Examples: Waterloo → Zaventem: €60, Waterloo → Charleroi: €80, Braine-l'Alleud → Zaventem: €65, La Hulpe → Zaventem: €70. Check our complete grid on the Rates page. Rates are fixed and include VAT.
We offer high-end sedans for 1 to 4 passengers and premium minivans accommodating up to 8 passengers. All our vehicles are air-conditioned, equipped with leather upholstery and premium audio systems and are cleaned after each trip.
We cover Waterloo, Ohain, Genval, Braine-l'Alleud, Lasne, La Hulpe, Rhode-Saint-Genèse, Rixensart, Waterloo and the entire southern Brussels area. Our call center is reachable at all times at +32 2 280 32 32. Online bookings are also open continuously. We respond to all requests, even late at night or early in the morning.
Yes, we accept all credit cards (Visa, Mastercard, American Express), cash payments and bank transfers before the trip (BE30 1431 2291 9111). Card payment is secure and we issue an invoice upon request.
Yes, we accept pets provided they do not risk damaging the vehicle interior. Cats must be in a mandatory transport box. Dogs must be kept on a leash by the owner and placed on the floor (not on the seats).
For online bookings, we require a minimum of 12 hours in advance. For airport shuttles, we recommend booking at least 24h in advance to guarantee availability and personalized welcome.
Yes, we welcome people with reduced mobility with special attention. Our chauffeurs are trained to assist with boarding and unloading of passengers and their equipment. Our 6-seater van and equivalent minivans minivans offer easy access and generous space for folding wheelchairs. We invite you to contact us directly to discuss your specific needs.
A welcome surcharge applies to journeys departing from airports (+€10 parking) and stations (+€5); it does not apply to journeys to an airport or station. Minivans (8 seats) are charged +€10 on the standard rate. There is no surcharge for standard luggage. Night service (10pm-6am) is included in the rate without extra charge. For off-grid destinations, the rate is calculated at €3.30/km + €3 pickup fee.
Yes, we offer long-distance trips to Paris (€535), Amsterdam, Luxembourg, Liège (€245), Lille (€255) and Charles de Gaulle (€505). Rates are fixed and include VAT. Contact us for a personalized quote.
We guarantee impeccable punctuality. In case of delays beyond our control (traffic conditions), we immediately notify the client. Cancellations are free up to 2 hours before the trip. After this period, cancellation fees may apply.
Yes, we offer group shuttles for up to 8 passengers with our premium 6-seater van and equivalent minivans minivans. We also organize transfers for events (weddings, conferences, seminars) with liveried chauffeurs and personalized service. Contact us for a custom quote.
We cover Waterloo, Ohain, Genval, Braine-l'Alleud, Lasne, La Hulpe, Rhode-Saint-Genèse, Rixensart, Waterloo and the entire southern Brussels area (Uccle, Forest, Ixelles, Saint-Gilles, Anderlecht). We also operate throughout Belgium and neighboring countries (France, Netherlands, Luxembourg, Germany) for long-distance trips.
You can get a free, no-obligation quote by contacting us by phone at +32 2 280 32 32, by email at [email protected], or by using our online calculator on the Calculator page. We respond within 2 hours during the day.
Since 1978 — a family business rooted in Waterloo. Our activity started on 15 March 1978 and we have never left the town since.
The reference flat rate is €60 from Waterloo. From Lasne, expect €65 to €80 depending on the pick-up village, as the municipality covers nearly 50 km². The exact amount is confirmed before departure, VAT included.
Yes, our service runs 24/7 with no surcharge. Airport and station flat rates are the same by day and by night, weekends and public holidays included.
Yes, we run 6-seater vans alongside our high-end saloons. The van surcharge is €10 and luggage space stays generous, even with six passengers.
Yes, our drivers are trained to assist elderly passengers and people with reduced mobility: door-to-door pick-up, help getting into the car, luggage handling and escort to the check-in desk or clinic reception.
Our team is at your disposal 24/7 to answer all your requests